tech_main

Dive Tech

Mike Gordon is the manager of our Service Department. Not only is he an EXPERT Dive Equipment Technician, but as a former Air Force C-130 Crew Chief, Mike knows all about making sure that your diving equipment functions properly!

Tech Assistants are Tom Styles

& Ryan Carroll

Service Department

Rick's Dive 'N Travel Center is a Factory Authorized Warranty Service Center for all of the dive equipment manufacturers that we represent. Our Repair Technicians are also factory trained and highly skilled in repairing and servicing diving equipment. Rick's criteria for servicing life support equipment are the highest standards in the diving industry bar none. We use only manufactures recommended service repair kits and factory parts for all service items. This results in a "like new" performance and reliability after each annual service is completed. CLICK HERE TO SEE OUR 21 POINT REGULATOR SERVICE FORM. Rick also warrants all new manufacturers parts for one year and 90-day guarantee on labor. Bottom line, if you have a problem Rick's Techs will gladly give you a quote for the service of your equipment and will notify you prior to service of anything out of the ordinary that may be found during our diagnosis. Many of our former customers that have moved from Arkansas still send their equipment back to us to be serviced annually because of our service reliability and trust that we've established with them over the last 30 years.

New Innovation with our

Heads Up Display

Mask

No gauges or hoses with this bad boy

Along with our New Full Face divers mask

Come make a test dive at Rick's

Free Setup & Training

Scuba Regulator Notice

Use and Maintenance Caution----- A scuba regulator is a sophisticated piece of equipment that supports life underwater. A regulator should never be used by anyone who has not completed a scuba course from a qualified instructor, or who is not under close supervision from a qualified instructor. Physical injury and fatalities have occurred in cases involving inexperienced divers using scuba equipment.

Do not disassemble your regulator yourself. Only qualified repairmen with proper tools and knowledge should perform essential repairs and overhauls on scuba regulators. Also, make sure your regulator is serviced regularly by a professional qualified diver service tech who is familiar with your particular type of regulator assembly. Your regulator should be serviced at least once a year by a certified diving professional technician, and more frequently if heavily used. Any amount over 50 dives would be considered "Heavily Use" during a year. Nothing is wrong with this, however some divers (instructors/Divemasters etc. should have their regulator serviced more than once a year in this case.

Please note: Remember to bring in your warranty cards and/or proof of purchase receipts along with past service history documentation if your regulator is being serviced under the manufacturers "warranty" program. For specific information about each manufacturers warranty, use the link below.

(mfg. warranty information)

Our service department is managed by Mike Gordon, who has one goal in mind -

"To Provide Our Customers With First Class Service"

To achieve and maintain that goal:

	We utilize the best and latest diagnostic system in the industry.
	Our technicians maintain current manuals and attend regular manufacturers continued education courses.
	We use state-of-the-art Ultra sonic cleaning and testing equipment.
	Our "scuba air" is tested on a quarterly basis to insure that it exceeds the requirements for CGA grade "E" breathing air. While all dive stores may not be able afford to have this independent inspection performed, we feel like those who are filling scuba cylinders can't afford NOT to have this done, which again separates Rick's from most other dive centers __________________________________________________________________________ Rick's air has always tested better than the IANTD specifications for Oxygen compatible air. After all, we use the same air you do! We Do Care!
	Our service center is a clean and professional source of pride to all of us here at Rick's.



		PADI Instructor Tom Styles analyzing Nitrox Cylinders while Ryan Carroll is Pressure Testing Dive Computer (inset)

As previously mentioned, Mike Gordon is a retired Air Force C130 Crew Chief who knows the meaning of maintaining safe and reliable equipment, PERIOD! Becoming a PADI Master Scuba Diver in 1993 along with various Dive Tech Schools, has offered Mike the opportunity and understanding of how diving equipment should be serviced and maintained. Since many of the dive equipment products that we sell and service have a valid warranty (some lifetime) we are vigilant about assisting you with any warranty issues that may come up. Our Tech department is also assisted by PADI Ryan Carroll. Each of our Techs are dedicated in keeping our service department running smoothly and professional and in a timely manner. We service most brands of diving equipment at reasonable rates. If you have a problem or question about any of your diving equipment or it is time for your annual service, give us a call at 501.753.6004 or 1.800.521.3541.

Some of the services we provide includes:

VIP's................. Cylinder visual inspections are mandatory and should be done yearly. Ricks utilizes the Visual Plus Inspection System which uses an eddy current testing for potential detects and cylinder cracks that may NOT be invisible to the human eye.

We are a Professional Scuba Inspection Station

HYDRO...................... Required service every five years by DOT standards.

Regulator Service........Completed on an annual basis to maintain warranties.

BCD Service............... We service your inflator, leak test, overpressure valves, straps, buckles and a comprehensive leak test.

Computer Service........Battery replacement and gauge wet test

	Nitrox Service............. Designed to upgrade your equipment to be compatible or we can service your current Nitrox Equipment.

	Wet & Dry Suit Service........Rick's Tech Department can also repair wet & dry suits.

RUSH Service Available..............While we usually try to have your equipment ready within 3 to 4 working days, (5-7 days during peak season) unless there is an unforeseen need to order a part. However, we also offer "SAME DAY RUSH SERVICE" for an additional charge, or we can provide you with a "rental" if necessary. "We understand everybody wants their equipment back "YESTERDAY", but we do it right the first time so you can dive with peace of mind".

Wet & Dry Suit Service...........Rick's Tech Department can also repair wet & dry suits.

You will need to provide the appropriate glue type of which we can order for you if necessary!

Special Note on Scuba Tanks:
Rick's Dive 'N Travel Center utilizes the latest "Visual Plus Eddy Current" technology to check for neck cracks in aluminum cylinders. This method enables us to detect cracks and imperfections that cannot be seen with the naked eye. Because we have found numerous cylinders with cracks, that would not have been seen with the typical "Visual Inspection", we now require that ANY scuba cylinder brought to us for a fill, must have the Visual Plus inspection or equivalent sticker present on the cylinder. This is for your protection and safety as well as ours.

Service Tech Gary Halsey preparing to fill a scuba cylinder at our State of the art fill station!

While these are just a few of our more common services we provide, Rick's has a variety of other services available. If you have any questions or need more information, don't hesitate to give us a call. In certain cases we may ask for a initial deposit to proceed with the service. This usually happens if someone brings in extremely "old" equipment to be serviced. In all honesty, sometime the equipment just isn't worth the pending charges! Ask our Tech for a quote if you have any doubt!

PADI Instructor Dennis Barber servicing a customers Regulator

dive tech	calendar of events	tech training
technical diving photos	equipment specialist	mfg. warranty information
	monthly activities calendar

| home | dive center | dive wear | take a dive | learn to dive | tech talk |